Hotels can elevate productivity with automated lost and found platform.
With approximately five million guest rooms spread out over mom-and-pop motels, boutique hotels, and large chain hotels, combined with an average occupancy rate of over 60%, lost personal property during hotel stays is a natural and frequent occurrence within the industry. It's a problematic one given the resources required to manage lost and found processes.
Offering a leading solution for hotels, Lost Returns features a streamlined and automated communication system with many benefits. The platform provides the ability to notify security, guest services, cleaning and maintenance teams while keeping all relevant hotel personnel informed and on the same page.
While limited liability for lost personal items somewhat clears hotels, it leaves a negative mark in the eyes of their guests. Most likely meaning there's a good chance they'll stay someplace else next time. Incorporating the Lost Returns streamlined lost and found platform, hotels can build up invaluable brand loyalty by turning a negative experience into a positive one for their guests. From a bottom-line standpoint, no additional overhead is required, bringing increased productivity.