Acceptance of Terms and Conditions: By using this website, you signify your agreement to all terms, conditions, and notices contained or referenced herein (the "Terms and Conditions"). If you do not agree to these Terms and Conditions please do not use this website. Lost Returns, Inc. (the "Company") reserves the right, at its discretion, to update or revise these Terms and Conditions. These Terms and Conditions constitute a legally binding contract between the Company and the Customer. By accepting services from the Company, the Customer agrees to all the Terms and Conditions. Please check these Terms and Conditions for changes. Your continued use of this website following the posting of any changes to the Terms and Conditions constitutes acceptance of those changes.
Eligibility: You must be at least 18 years of age to create an account on LostReturns.com, or any affiliated site, and use the Service. By creating an account and/or using the Service, you represent and warrant that:
- you can form a binding contract with Lost Returns, Inc.
- you will not post ANY contact information for ANY person under the age of 18 years of age, including, but not limited to, first and last names, phone numbers, email addresses, photos or ANY other social media contact information of a minor,
- you are not a person who is barred from using the Service under the laws of the United States or any other applicable jurisdiction–meaning that you do not appear on the U.S. Treasury Department’s list of Specially Designated Nationals or face any other similar prohibition, and
- you will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations.
Third Party Sites: This website may be linked to, or included within, other websites on the Internet. These websites may contain information or material that some people may find inappropriate or offensive. These other websites are not under the control of the Company, and you acknowledge that the Company is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such websites or any links contained in third party sites or services or any changes or updates to third party sites or services. The Company is providing these links and access to third party sites and services to you only as a convenience, and the inclusion of such a link or access does not imply endorsement of the website by the Company or any association with the operators of the other websites.
Proprietary Rights: You acknowledge and agree that all content and materials available on this website are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by the Company, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content. Notwithstanding the above, you may print or download one copy of the materials or content on this website on any single computer for your personal, non-commercial use, provided you keep intact all copyright and other proprietary notices. Systematic retrieval of data or other content from this website to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from the Company is prohibited. In addition, use of the content or materials for any purpose not expressly permitted in these Terms and Conditions is prohibited. As noted above, reproduction, copying, or redistribution for commercial purposes of any materials or design elements on this website is strictly prohibited without the express written permission of the Company.
Monitoring the Website: You acknowledge and agree that the Company has the right to monitor the website, and website related services, and to disclose any information necessary to operate the website, to protect itself and to comply with legal obligations or governmental requests. The Company also reserves the right to prohibit any user who, as determined by the Company in its sole discretion, violates these Terms and Conditions from using the website and related services. Such prohibition may occur with or without notice to the user.
Indemnification: Upon a request by the Company, you agree to defend, indemnify, and hold harmless the Company and its subsidiary and other affiliated companies, and their employees, contractors, officers, and directors from all liabilities, claims, and expenses, including attorney's fees, that arise from your use or misuse of this website. The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with the Company in asserting any available defenses.
International Use: The Company operates throughout the United States, Canada, England, Ireland, and Scotland. (Note: this list may be updated from time to time without prior Notice). The Company makes no representation that the Content on this website is appropriate or available for use in any other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws.
Choice of Law and Forum: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflicts of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of, or relating to, these Terms and Conditions or your use of this website shall be filed only in the state or federal courts located in the State of Florida, and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.
Severability and Integration: Unless otherwise specified herein, this agreement constitutes the entire agreement between you and the Company with respect to this website and your use of the website, and supersedes all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and the Company with respect thereto. If any provision of these Terms and Conditions is held invalid or unenforceable, that provision shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining provisions of these Terms and Conditions shall remain in full force and effect.
Return Policy: You may return new, unopened items with a valid purchase receipt sold and fulfilled by Lost Returns, Inc. and/or Certified Partners within 30 days of purchase for credit toward any other item or available service of equal or lesser value provided by Lost Returns, Inc. You should expect your credit within four weeks of giving your package to the return shipper; however, in many cases you will receive a credit more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), and the time it takes us to process your return once we receive it (3 to 5 business days). We'll notify you via e-mail of your credit once we've received and processed the returned item.
Refund Policy: All sales are final.
Return Rewards Policy: Any rewards for Item returns must be processed through the Lost Returns System using a Rewards Login, and must include the unique Lost Returns Tag ID, as well as an accurate description of the recovered Item and where it was found. Any falure to include the Lost Returns Tag ID Code, and a full description may make a claimant ineligable for a rewards claim.
Cancellation Policy: You have the right to termination your account at any time. You MUST send an email to support@LostReturns.com with you username/email and a complete list of all your ID Labels you have activated in your account. You will receive a confirmation email to confirm your wish to cancel and delete your account. After confirmation, your data and records will be permanently deleted from our main database and you will no longer have access to the service under this account.
Termination of Access: The Company reserves the right, in its sole discretion, to terminate your access to all or part of this website, with or without notice.
Delivery / Shipping Policy: We ship using the following Carriers: FedEx, UPS, DHL and USPS. (Where available) All shipping of personal items, and their contents, MUST comply with the Shipping Carrier's Conditions Of Carriage. See selected Shipping Carrier's Terms and Conditions for further information and restrictions.
The Company is not responsible for ANY items, or contents, that do not follow the Shipping Carrier's Conditions of Carriage at the time of shipment.
IMPORTANT NOTICE: Shipping service delivery time is dependent on when the item has been picked up by shipping carrier. It does not start from the time of payment.
Declared Value Of Items Shipped: If you declare a higher value for carriage, an additional amount will be assessed for each US$100 (or fraction thereof) by which the declared value for carriage exceeds US$100. EVEN IF A HIGHER VALUE IS DECLARED, OUR LIABILITY FOR LOSS, DAMAGE OR DELAY OF A SHIPMENT WILL NOT EXCEED ITS REPAIR COSTS, ITS DEPRECIATED VALUE OR ITS REPLACEMENT COST, WHICHEVER IS LESS. PROOF OF VALUE MAY BE REQUIRED. PURCHASE RECIEPT OR CURRENT REPLACEMENT COST OF SAME OR SIMILAR ITEM MAY BE ACCEPTED. LOST RETURNS MAY ACCEPT PROOF OF VALUE AT ITS SOLE DISCRETION.
DISCLAIMER OF WARRANTIES: ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS WEBSITE (THE "CONTENT") AND ALL SERVICES PROVIDED BY THE COMPANY TO A CUSTOMER ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE. THE CONTENT IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. NEITHER THE COMPANY NOR ITS AFFILIATES WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THIS WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THIS WEBSITE IS SOLELY AT YOUR RISK. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU.
Additional Disclaimers: No sponsorship, endorsement, approval or responsibility for this program is intended or implied.
LIMITATION OF LIABILITY: THE COMPANY DOES NOT GUARANTEE THAT ANY PERSONAL PROPERTY BEARING THE COMPANY'S LABELS WILL BE RETURNED TO THE CUSTOMER, OR THAT, IF ANY PERSONAL PROPERTY IS RETURNED TO THE CUSTOMER, THAT THE PERSONAL PROPERTY WILL BE RETURNED IN THE SAME CONDITION IT WAS IN AT THE TIME THE COMPANY'S LABELS WERE AFFIXED TO THE PERSONAL PROPERTY. ANY CUSTOMER USING THE SERVICES OF THE COMPANY AGREES THAT IN CONNECTION WITH ANY AND ALL SERVICES PERFORMED BY THE COMPANY, THE COMPANY SHALL NOT BE LIABLE FOR A FAILURE TO RECOVER ANY PERSONAL PROPERTY OF THE CUSTOMER BEARING THE COMPANY'S LABELS OR ANY DAMAGE DONE TO THE CUSTOMER'S PERSONAL PROPERTY. UNDER NO CIRCUMSTANCES SHALL THE COMPANY OR ITS SUBSIDIARIES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS WEBSITE OR THAT RESULT FROM OR ARISE OUT OF THE SERVICES PROVIDED BY THE COMPANY TO A CUSTOMER. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE COMPANY'S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.